FAQs

Q?

My boiler isn’t working, how quickly can you visit to repair the boiler

A.

Essex Boiler Specialists provide an emergency call out service, so we look to be with you within two hours (dependent on location). Sometimes the repair can be completed at the time of our visit, and of course dependent on the nature of repairs needed and whether we hold parts on our vehicle, or need to order them in. Whatever the requirement, we look to get your boiler working, home being heated, and hot water delivered to your taps as soon as humanly possible!

Q?

How often should my boiler be serviced

A.

Manufacturers make recommendations for service periods on their boilers, and most require a full service once a year. This involves a series of checks and replacement of parts if necessary. The flue will need to be checked to ensure the safety in your home and the boiler is running correctly and efficiently.

Q?

How do you quote for the work

A.

Please view our customer guarantee page which details the ethical manner in how we work for customers. All of our work is first quoted for and agreed before proceeding with the works required. Our guarantee page also details a list of prices for the services we carry out.

Q?

What is the best make of boiler for my home?

A.

There is no definition of a particular manufacturer's boiler for the size of the home or type of home. Each manufacturer stocks a huge range of boilers that are fit for various installations. An on-site survey will establish the type of boiler that is best for your home, and we would make recommendations dependent heating and hot water requirements, and your budget.

Q?

Would a new boiler save costs on energy in my home?

A.

Although there is no guarantee, very often yes!. Modern boilers are more energy efficient and can save you money in the long run. It really depends on the age of the boiler and how it is performing currently in your home.

Q?

Are you registered to install, maintain and repair boilers?

A.

Yes, Essex Boiler Specialists are Gas Safe registered, and able to carry out all boiler installations, servicing and repairs where necessary.